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Irisan Barangay Mobile Application – Privacy Policy
Effective Date: March 21, 2024
This Privacy Policy describes how the “Irisan Barangay” mobile application (the “App”), developed for the residents of Irisan, Baguio City, Philippines, collects, uses, stores, and shares your information. We’re committed to safeguarding your privacy and ensuring the security of your personal data.
By using the Irisan Barangay App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services, ensuring effective communication and civic engagement within Barangay Irisan.
a. Information You Voluntarily Provide: When you register for an account or use certain features of the App, you may provide us with personal information, including but not limited to:
- Personal Identifiers: Your full name, home address (specifically within Barangay Irisan, Baguio City), contact phone number, and email address.
- Demographic Data: Your age and gender (optional, if you choose to provide them, especially for document requests).
- User-Generated Content: Any text, photos, or videos you submit through features like complaints, requests, suggestions, community announcements, or document requests. This content may contain personal information or details about your surroundings.
b. Information Collected Automatically: When you access and use the App, we may collect certain information automatically:
- Device Information: Your unique device identifiers, operating system version, app version, and mobile network information. This helps us ensure the app works correctly on your device.
- Usage Data: Information about how you interact with the App, such as the features you use, the time and date of your visits, and app crashes. This helps us understand user behavior, diagnose issues, and improve the App’s overall design and functionality. This data is primarily collected in an aggregated and anonymized form where feasible.
c. Location Information (with your consent): If you explicitly grant permission through your device settings, we may collect precise location data (GPS and network-based). This is primarily used for features like reporting incidents or requesting assistance where accurate geographical context is crucial for effective barangay response. You can enable or disable location services at any time via your device’s settings.
2. How We Use Your Information
We use the collected information for various purposes, primarily to serve the residents of Irisan Barangay:
- To Provide Services: We use your data to process your requests for barangay certifications, permits, or other official documents; to manage complaints and inquiries; and to facilitate communication between residents and barangay officials.
- Communication: To send you important announcements, updates, and notifications from the barangay.
- Emergency Response: To assist barangay officials in responding to incidents and emergencies, especially when location data is provided by you.
- Improve the App: To analyze usage patterns, diagnose technical issues, and make enhancements to the App’s features and performance.
- Security & Fraud Prevention: To protect the security and integrity of the App and its users.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
- With Barangay Officials: Personal information and user-generated content directly related to a specific transaction, request, or report will be accessible to authorized Irisan Barangay officials who need the information to perform their duties and provide the requested services. This sharing is for the explicit purpose of providing the App’s core services.
- With Service Providers: We may employ third-party companies and individuals to facilitate our App and provide services on our behalf (e.g., hosting, database management, analytics platforms like Google Firebase and Google Analytics). These third parties have access to your information only to perform these tasks on our behalf and are obligated to protect your data and not use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law, court order, or in response to valid requests by public authorities (e.g., a search warrant). We may also disclose information to protect our rights, property, or safety, or that of our users or the public.
- Business Transfers (Hypothetical): In the unlikely event of a merger, acquisition, or asset sale involving the App, your personal information may be transferred as a business asset.
4. Data Security
The security of your data is paramount to us. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Measures include:
- Encryption: Data is encrypted during transmission (e.g., using HTTPS/SSL) where feasible.
- Access Control: Access to personal data is restricted to authorized barangay personnel who have a legitimate need to access it for their official duties.
- Secure Storage: Data is stored on secure servers with appropriate safeguards.
However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Child Safety Standards Policy
The Irisan Barangay App is developed for adults and mature minors who can engage in civic activities. We are committed to protecting the safety and privacy of children.
- Minimum Age: The App is not intended for use by children under the age of 13.
- No Intentional Collection from Children: We do not knowingly collect personally identifiable information from children under 13.
- Parental Responsibility: Parents and guardians are responsible for monitoring their children’s internet usage and for ensuring that children do not provide personal information through the App without their consent.
- Account Registration: Our account registration process is designed for individuals who are capable of understanding and agreeing to our terms and policies.
- Reporting Concerns: If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information through the App, please contact us immediately using the details below. We will take prompt steps to investigate and remove such information from our servers and records, as required by law.
- User-Generated Content Monitoring: While the App facilitates communication, all user-generated content submitted for public viewing (e.g., community announcements) is subject to review by barangay administrators to ensure it complies with community guidelines and safety standards, including those pertaining to child protection.
6. User Choices and Control
You have certain rights regarding your personal information:
- Access and Correction: You may contact the Irisan Barangay office to inquire about the personal information we hold about you and request corrections to inaccurate or incomplete data.
- Deletion: You may request the deletion of your account and associated data by contacting us. Please note that some data may be retained for legal, official record-keeping purposes, or for legitimate operational needs as required by local regulations.
- Location Permissions: You can enable or disable location services for the App at any time through your device’s settings.
- Notifications: You can manage App notifications through your device’s settings.
7. Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our policies.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page or through the App. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, your data, or our practices, please contact us:
- By Email: admin@irisanbarangay.com
- By Phone Number: (074) 445 7247
- By Mail: Irisan Barangay Hall, Baguio City, Philippines
